If, for some reason, you have forgotten your password, follow the simple steps mentioned below to RESET your password.

Please Note: Once the password is changed or Reset, No withdrawals can be made for 48 hours.

Step 1: Visit https://www.scallop.exchange/en_US/resetPass

Step 2: Enter the Phone Number/Email address used when signing up for the account.

Step 3: Please move the slider to verify that you are not a robot.

Step 4: Click “Next”, Once you are guided to the next screen, please “Click to Send


Step 5: After performing the previous action, You will have received a code to your registered email address. Enter the verification code and your Google Authentication Code and click "Next."




Step 6: Once you choose New Password and Confirm the same on the screen, please click on "Submit."

You now have to RESET your password.

Step 7: Once the Password is RESET successfully, you will be guided to the "Login Page" again to test your new password.